Registration FAQs

1. My birthday is approaching and I have not received a reminder email. What should I do? 

The due date for the renewal of your registration is your birthday. Notices are emailed to current registrants 30 to 60 days before their birthday. All registrants must renew their registration online through CMRITO’s CMRITO Portal. Go to www.cmrito.org and click on Sign In to access the CMRITO Portal.  You will see an alert on your profile letting you know your renewal is due. 

Please complete your registration renewal using the Google Chrome browser on your desktop or laptop computer, not a mobile device, to ensure a smooth transaction. The online renewal service is a fast and easy way to renew your registration, pay your fees, update your address and employment information and update your Health Human Resources (HHR) information. 

2. I’ve forgotten or lost my password. How can I access the CMRITO Portal? 

To access the CMRITO Portal, you need to sign in with the same email address that is currently in the CMRITO register. If you have forgotten your password, click the “Forgot your password?” button and you will be emailed a verification code. You can then create a new password and sign into the CMRITO Portal

If you do not have access to the email address registered in the CMRITO register, please send an email to registration@cmrito.org providing your full name, registration number and your request to change your email address.  

3. How do I know my information is safe and secure? 

The CMRITO Portal has measures in place to provide security for the information you provide on the site. The service uses industry-standard encryption technology to make your personal information safe and secure. 

No payments are processed in CMRITO systems and no credit card information is stored. The CMRITO uses leading transactional software to protect the information provided through online payments, where your private information is secured using TLS 1.2 (Transport Layer Security). All information is encrypted between your web browser and E-xact Transactions (Canada) Ltd.

4. What methods of payment do you accepts for my renewal fee? 

You may pay by credit card (Visa or Mastercard) or Interac (available for certain banks/financial institutions/credit unions that have an agreement with Interac). 

5. Can I pay my annual fee by cheque? 

No.  

6. Is it possible to pay for my annual fee in installments? 

No, the annual fee is due in full on the registrant’s birthday and cannot be paid in installments.  

7. How can my employer and I confirm my registration status? 

You and your employer can confirm your registration status at any time through the public register on the CMRITO website.  

8. How do I change my name or add a name used in practice on the CMRITO register? 

You are required to notify the CMRITO of any change in your name within seven days of the change. You must complete a hard copy form, attach the necessary documentation and send it by email to the CMRITO registration department at registration@cmrito.org, to request the CMRITO to change your name as it appears in the Public Register. Click here to download the Change of Name form. 

Frequently, registrants use a first name in practice for ease of use, rather than their official name listed on the CMRITO Public Register.  Registrants can request to add a given name that they use in practice to the Public Register. To do so, fill out the Add a Practice Name form and send it by email to the CMRITO registration department at registration@cmrito.org.  Click here to download the Add a Practice Name form. 

9. How do I change my home or business address, and/or home or business telephone number on the CMRITO Register? 

It is your responsibility to update your CMRITO registrant profile within seven days of any change of name, business address, business telephone number, home address, home telephone number, email or mailing address. Sign into the CMRITO Portal to update your information. 

10. I have misplaced my receipt and I require a duplicate copy for my income tax return. How do I get a new one? 

You can access printable tax receipts for payments you have made to the CMRITO for the current year and the five previous years from CMRITO Portal

11. Is it possible for a portion of my annual fee to be refunded if I only intend to practise a portion of the year? 

No, the annual fee is not refundable. If you resign before the date your annual fee is due, you will receive a fee credit of a percentage of the annual fee, pro-rated from the date on which you resigned to your renewal date. The fee credit will be applied automatically to your annual fee if and when you are reinstated, provided that you are reinstated within five years from the date of your resignation. 

12. I am planning on resigning from the College as I will no longer be practising the profession of medical radiation and imaging technology in the province of Ontario. How do I notify the College that I would like to resign? 

If you are no longer practising medical radiation and imaging technology in the province of Ontario and would like to resign from the College, complete and submit a Resignation Notice through CMRITO Portal.  The CMRITO does not accept resignations by telephone, mail or email.  

It is important to resign your registration with the CMRITO to avoid having your certificate of registration suspended for failure to pay fees, and the associated fee and penalty at the time of reinstatement. If you resign before the date your annual fee is due, you will receive a fee credit of a percentage of the annual fee, pro-rated from the date on which you resigned to your renewal date. The fee credit will be applied automatically to your annual fee if and when you are reinstated, provided that you are reinstated within five years from the date of your resignation. 

13. I am a past registrant of the CMRITO and I am interested in returning to work as a medical radiation and imaging technologist in the province of Ontario. How do I reinstate my registration? 

If you are a past CMRITO registrant and intend to start practising the profession in Ontario again, you are required to reinstate your registration prior to starting to practice as a medical radiation and imaging technologist. You can start this process by completing the online Application for Reinstatement available on the CMRITO Portal for past registrant with a status of resigned or suspended for failure to pay fees.  

You can reinstate your registration in a specialty in which you have been previously registered. To reinstate your registration in more than one specialty, you must complete an online Application for Reinstatement for each specialty. 

More information on the reinstatement application can be found in the Reinstatement Application Guide.

Reinstatement following resignation:
Less than two years from the date of resignation  

You are eligible to reinstate your certificate of registration if: 

  • you resigned in writing within the past two years 
  • you can attest that you have competently practised medical radiation and imaging technology in your specialty within the past two years 
  • you pay the registration fee, the amount of which is pro-rated from the date or reinstatement to your birthday 

You are not required to complete the CMRITO jurisprudence course if you are reinstating within two years from the date of resignation. 

Between two and five years from the date of resignation  

You are eligible to reinstate your certificate of registration if: 

  • you resigned in writing within the past five years 
  • you can provide evidence that you have competently practised medical radiation and imaging technology in your specialty within the past five years, which includes a signed confirmation from your past employer
  • you have completed the CMRITO jurisprudence course prior to being reinstated
  • you pay the registration fee, the amount of which is pro-rated from the date of reinstatement to your birthday 
More than five years from the date of resignation  

You can find information about reinstating your registration when it has been over five years since you last practised the profession in any jurisdiction here.  

Contact the CMRITO to discuss your individual situation and to receive the CMRITO retraining program information. 

Once your application has been approved, you will be notified by email. Before practicing, you will need to complete the final steps of the reinstatement process, including paying your registration fee. 

14. I have not practised the profession of medical radiation and imaging technology for more than five years. What will I be required to do in order to be reinstated? 

If you have not practised the profession of medical radiation and imaging technology in the past five years, you will be required to complete a retraining program approved by the CMRITO before you are eligible for reinstatement. Please contact the CMRITO to discuss your situation and to receive the retraining program information for your specialty. 

15. If I am registered with the CMRITO in more than one specialty, do I need to pay more than one annual fee? 

No. Regardless of how many specialties you are authorized to practise, there is only one annual fee. However, you must be registered in each specialty in which you practice. To add another specialty for a program you completed in medical radiation and imaging technology, you must complete the online application on the CMRITO Portal. Please note that if you apply to be registered in a new specialty, you will be required to pay the appropriate application fee. 

16. Why do I have a notification on my public register under TERMS, CONDITIONS AND LIMITATIONS? 

This section contains any terms, conditions and limitations that are in effect on a certificate of registration.  

Every CMRITO registrant has a term, condition and limitation on their certificate of registration that they shall practice only in the areas of medical radiation and imaging technology in which they are educated and experienced. This ensures that CMRITO registrants are only able to practice in specialties that they have been trained in and have experience practicing in.  

17. How do I contact the CMRITO? 

If you have any questions regarding your registration, you may contact us by:  

Phone: 416.975.4353, 1.800.563.5847 
Email: registration@cmrito.org 
Website: www.cmrito.org